Shipping and Returns
I take great Care and pride in designing & creating your sets by hand. While some sets may take only a few hours to make, I have several orders in process. Your set will be created in the order it was received, and can usually take 1-2 weeks before shipping (EXCLUDING weekends and holidays.) Orders placed after 5 P.M. EST will be received in my studio the following business day. Some sets may take longer depending on the design chosen. Orders with MULTIPLE SETS may require more prep time due to the number of sets ordered.
** shipping times subject to change
DISCLAIMER & RETURNS
I do my best editing photos to reflect what your nails will look like. Though, please understand screens and lighting can affect to the way you see the colors pictured...so ACTUAL COLORS MAY VARY. All items are hand crafted, and as such may have slight variations or imperfections (ie. fibers, glitter or air bubbles.)
All kits are custom made to order, for this reason, and for reasons of hygiene, I cannot exchange or return nail products. Please carefully review your selections when placing orders.
**Shape/sizes are not all universal. our size chart is a general guideline. Ensure your fit before placing your order; we offer many ways to get your perfect size. Misfits can not be exchanged/refunded!!
Cancelations will be reviewed on a case by case situation- though generally speaking, there are no refunds, exchanges, or cancelations.
IMPORTANT SHIPPING INFO
Orders will be shipped to the address on file. Shipping fee structure and delivery times are dictated by USPS. Please allow the stated number of days for delivery, after production time. Verify with USPS projected delivery prior to completing purchase transaction.
When your order is preparing to ship, you will receive a shipping notification with a tracking number.
**All First Class packages are tracked, however ONLY PRIORITY PACKAGES ARE INSURED up to $100. Very rarely does USPS lose or damage packages, but it is recommended that you purchase Priority shipping to insure your items, with the additional perk of expedited shipping. Once packages are dropped at Post Office, they are tracked but out of my hands...for this reason I cannot be responsible for lost, damaged, misdelivered or stolen parcels. I WILL do my best to assist you in locating mis-delivered items but cannot guarantee replacement unless items are shipped via Priority and insured to their full value. It is the buyers responsibility to contact their local post office for assistance in locating package. All tracking is provided by store email. Returned packages (due to incorrect address info or taxes owed) will be reshipped at buyers expense. I can only hold packages for 30 days awaiting reship payment, after that, your order will be closed.